Please note that this reporting channel is intended exclusively for reports of specific violations of laws or internal regulations (service instructions and agreements, procedures, processes, etc.).
For other complaints (e.g., regarding interpersonal interactions), you can use the equally anonymous reporting channel of the complaints management system.
Before submitting your report, please carefully select the focus of your report and consider the following:
Keep your access code safe and confidential.
Provide as many precise details as possible.
Please be available to answer any questions.
Therefore, please make a note of your access code and stay in contact with us by checking your mailbox regularly.
Please also be aware that intentionally providing false information may have legal consequences.
If you have already submitted a report, please enter the numerical code you received in the hand corner of the report form.
Please note that after selecting your focus area, you will need to manually change the language on the next page to continue in English.
Corruption/ Bribery
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Abuse of a position of trust to obtain a tangible or intangible benefit for oneself or a third party to which there is no legal entitlement.
Examples:
Offering or receiving monetary gifts; invitation from or via business partners with the appearance of attempting to influence a business relationship.
Fraud/ Theft/ Anti-competitive practices
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Fraud:False representations, misstatements or concealment of facts for the purpose of obtaining unlawful financial benefits for oneself or a third party.
Examples:
Billing for medical services that were not provided; insurance fraud; forging identification cards, keys, transponders, or other means of identification; manipulation of systems or testing procedures.
Theft:Unauthorized removal of objects or money belonging to others for personal use or to pass on to others.
Examples:
Theft of items belonging to the hospital, other employees, or patients
Anti-competitive practices:Criminal offenses or administrative violations that are contrary to free competition.
Example:
Failure to issue a tender, flawed tender procedures; unclear or unjustified reasons for awarding contracts, price fixing.
Absence or violations of security, health, environmental and work safety regulations
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Lack of safety precautions, failure to comply with safety precautions and instructions; intentional or accidental contamination of the water, soil or air.
Examples:
Dangerous or unhygienic working conditions; leaks of environmentally hazardous substances; improper waste disposal; missing safety signage; accidents caused by inadequate safety measures.
Discrimination/ Harassment/ Bullying
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Discrimination against or denigration of individuals or groups based on the gender, religion, ethnicity, or similar characteristics; unsolicited verbal or physical advances by colleagues, superiors or customers. Repeated and persistent negative actions directed at one or more individuals with the intention of creating a hostile work environment and forcing employees out of the organization.
Examples:
Discrimination in remuneration based on gender; denial of promotion due to political views; refusal to hire based on origins; hostility based on opinions or beliefs; xenophobia; sexual harassment; humiliation; exclusion; coercion; violence.
Other violations of applicable law or violations of internal regulations
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Intentional or unwitting actions that directly violate applicable law or internal company or administrative regulations, processes, or codes of conduct. This also includes the disclosure of business and operational secrets and legal violations that do not fall under the categories listed above.
Violation of human rights
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This category concerns misconduct or violations occurring within our organization or among suppliers and business partners.
Violations of human rights are understood as infringements of rights to which all people are equally entitled. This includes violations of personal dignity and integrity, as well as child labor, forced labor, or so-called modern slavery. Modern slavery refers to exploitative situations from which a person cannot refuse or escape due to threats, force, coercion, deception or abuse of power.
Examples:
Use of forced or child labor; restrictions on freedom of movement, religion, opinion, information, or assembly; failure to provide adequate remuneration; violations of working time regulations; insufficient occupational safety or protective measures; (sexual) harassment and violence; forced eviction or dispossession of land.
Violations of environmental protection regulations
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This category concerns misconduct or violations occurring within our organization or among suppliers and business partners.
Violations of environmental protection regulations include the intentional or accidental pollution of waters, the soil, or air.
Examples:
Leakage of environmentally hazardous substances; improper waste disposal; missing safety signage for hazardous areas; accidents caused by inadequate safety measures; unauthorized release of substances that permanently alter the chemical or physical composition of water, soil or air.